Powered by Humbird Media
(876) 676-6924 | info@humbirdmediaja.com | Kingston, Jamaica
Our Policies
Viewing Policy
Thank you for choosing Media Macs. Please review our viewing information carefully. By making a purchase from us, you acknowledge and agree to the terms outlined below.
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Appointment Scheduling:
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Viewings are available by appointment only.
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Customers must schedule a viewing through our online form or by contacting our customer support.
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Limited Time Slots:
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Each viewing appointment is allotted a specific time slot to ensure a smooth and personalized experience.
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Customers are requested to adhere to the scheduled time to avoid inconvenience.
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Availability Disclaimer:
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Viewing availability is subject to the demand and may vary.
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Customers are encouraged to submit their viewing requests as early as possible.
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Immediate Purchase Impact:
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Customers opting for an immediate purchase may impact the availability of the computer for viewing.
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The purchase form and viewing request form on our website are separate to manage customer preferences effectively.
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Maximum Viewing Duration:
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Each viewing session is limited to a specified duration to accommodate all interested customers.
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Extended viewing times may be accommodated based on availability and prior arrangements.
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Guest Limitations:
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Viewings are limited to the individual who submitted the request and one (1) accompanying guest.
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Large groups may need special arrangements and should contact customer support in advance.
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Product Handling Guidelines:
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Customers are encouraged to handle the products with care during the viewing.
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Any damage caused during the viewing may result in charges or impact the eligibility for an immediate purchase.
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Rescheduling and Cancellation:
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Customers should provide at least three (3) hours' notice for rescheduling or cancellations.
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Failure to notify may affect future viewing requests.
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If you have any questions regarding our viewing policy, please contact us at info@humbirdmediaja.com.
Instant Purchasing Policy
Thank you for choosing Media Macs. Please review our instant purchasing information carefully. By making a purchase from us, you acknowledge and agree to the terms outlined below.
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Instant Purchase Form:
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The Instant Purchase Form is designed for customers who are ready to purchase immediately.
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Submitting the form indicates the customer's commitment to completing the purchase promptly.
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Real-Time Availability:
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The availability of products for immediate purchase is subject to real-time updates.
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Customers will be notified promptly if the selected product is unavailable.
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Payment Confirmation:
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An instant purchase is confirmed only upon successful payment processing.
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Product Reservation:
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Instant purchases secure the selected product for one (1) business day to allow for payment processing.
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Unsuccessful payment may result in the release of the product for other customers.
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Product Pickup:
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Instant purchases can be picked up at our Kingston location after payment confirmation.
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Customers should present a valid photo ID during pickup.
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Returns and Refunds:
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Please refer to our Return & Refund Policy below.
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Payment Methods:
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Customers opting for instant purchases must refer to our Payment Methods information provided below.
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Ensure that your selected payment method is valid and has sufficient funds for successful transaction processing.
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Any payment issues should be promptly addressed with our customer support team to facilitate a smooth and secure instant purchasing process.
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If you have any questions regarding our instant purchasing policy, please contact us at info@humbirdmediaja.com.
Shipping Policy
Thank you for choosing Media Macs. Please review our shipping information carefully. By making a purchase from us, you acknowledge and agree to the terms outlined below.
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In-Store Pickup Only
Media Macs exclusively offers in-store pickup at our Kingston location.
Humbird Media, 80 Lady Musgrave Road, Building B, Unit 25
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We do not provide shipping services or delivery to other addresses.
Valid Identification
For orders purchased online, you will be required to present a valid photo ID when picking up your item. This is to verify your identity and ensure a secure handover of your purchase.
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If you have any questions regarding our shipping policy, please contact us at info@humbirdmediaja.com.
Return & Refund Policy
Thank you for choosing Media Macs. Please carefully review our Return and Refund Policy. By making a purchase from us, you acknowledge and agree to the terms outlined below.
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All Media Macs purchases are considered final and non-refundable once the item has been purchased. We do not facilitate returns or exchanges.
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We encourage customers to arrange a viewing to test our computers before purchase to ensure they meet your requirements.
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Media Macs does not offer a warranty on its products.
If you have any questions regarding our return/refund policy, please contact us at info@humbirdmediaja.com.
Payment Methods
We currently accept the following payment methods:
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Bank Transfer (JMD)
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Cash In-store (JMD)
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PayPal (USD)
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We do not offer cheque or Point-Of-Sale payments at the moment.
If you have any questions regarding our payment methods, please contact us at info@humbirdmediaja.com.